Job Vacancy-Business Bootcamp Client Manager

Employer details

Holder: Capital Enterprise-

Telephone number includingSTDcode: 0207 679 4598

Fax number includingSTDcode:

Address: UCL, Gordon House, 29 Gordon Sq, London

Contact name: John Spindler

Position: CEO

Tel no. & ext: 0207 679 4598

Postcode: WC1H 0PP

Email address: john@capitalenterprise.org

No. of employees: 2.5

Web Address: www.capitalenterprise.org

Capital Enterprise is delivering a programme funded by RBS and the EU called the Business Bootcamp www.thebusinessbootcamp.org which offers ambitious new businesses an opportunity to attend a new form of intensive workshop and support programme that can help individuals to acquire or access the know-how, skills, people, resources and money necessary to start and grow a high growth business.

Type of business: A not-for-profit Membership Association of organisations that support entrepreneurs and small businesses in London. The 58 strong membership of Capital Enterprise includes universities, chambers of commerce, enterprise agencies, incubators, councils, charities and social enterprise support providers. Well known members include UCL, The British Library, Princes Trust, City of London Corporation, GLE& ELSBC

Vacancy Details

Job title: Business Bootcamp Client Manager

Closing Date: 19/09/2011

Interview Date: w/c 26/09/2011

Expected Start Date:  3/10/2011

No. of people required for interview: 5

Number of job vacancies: 1

Wage details: £21,000 p.a. pro rata

(reviewed after 3 months)

Actual days and hours to be worked: 21 hours Monday-Wednesday ( Willing to be flexible)

Duration of the job (e.g. 6 Months, 9 Months, 1 Year, Permanent):

9 months ( option for renewal)

Duties:

• Exactly what the job involves
• If working with vulnerable people/CRBcheck required

Is training or pre-employment training provided

The Business Bootcamp Client Manager primary role is to maintain contact with the would-be entrepreneurs and small businesses who have attended the Business Bootcamp workshops. The job entails establishing and maintaining contacts primarily via social networks, telephone and on occasions in person in order to track their progress towards starting or growing their business.

The job also entails signposting clients to sources of further support, collating information and producing reports and case studies on the success stories.

Finally, the Business Bootcamp Client Manager would also be responsible for maintain on-line communities of entrepreneurs (via linked-in) and writing and publishing a blog.

As Business Bootcamp Client Manager your duties will include:

• Managing the post event client relations including collecting data on client’s progress and the programme impact.
• Collation and publication of success stories.
• Assisting on the production of an evaluation report.
• Sign-posting the clients to suitable sources of support
• Managing all social media activity including tweets, blogs and peer-to peer networking
• Assisting on the development and delivery of the marketing plan.
• Assisting the senior project manager in planning and organising events and associated activities.
• Assisting the senior project manager in marketing and promotion of events.
• Corresponding by phone, letter, e-mail and via face to face meetings with suppliers and clients.
• Representing the organisation at partner meetings.
• Data entry and record keeping including budget spreadsheets.

The successful applicant will receive extensive induction and on-the-job training so they are able to obtain a good understanding of the industry and job.

The applicant will not require a CRB check.

Person Specification

The part-time position is ideal for a recent graduate or  person looking for a career change who has excellent communication skills, a good standard of English an interest in people and a passion for social media.

All applicants will be expected to demonstrate that they have a good standard of education and are more than competent on all Microsoft office packages and have sufficient skills and confidence to work with senior personal in large institutions and corporations.

The ideal candidate would also have more than a passing interest in entrepreneurship and a desire to help individuals realise their dreams of owning and running their own business or social enterprise.

Location

Capital Enterprise offices are located with UCL Advances – the enterprise team of University College London. UCL is a member of Capital Enterprise and works closely with Capital Enterprise on the delivery of the Business Bootcamp programme.

How do you want eligible people to apply for the job?

NB recruitment to be complete within 4 weeks of referral

Please E-mail a CV and covering letter to: carly@capitalenterprise.org